Public Sector AI for Smart Government.

Deploy multilingual AI triage systems that handle citizen inquiries, provide instant permit and visa status updates, and route complex cases to the correct department—automatically and at scale.

Citizen Requests
Visa Status
Language: AR
License Renewal
Language: EN
Permit Application
Language: AR
Triage
AI
Routed Outcomes
Self-Served
📨Status Sent
🧑‍💼Agent Escalated
Regional Compliance & Speed

Engineered for the UAE Market.

The UAE's Smart Government initiatives—led by UAE Digital Government and TDRA—mandate digital-first citizen service benchmarks. Our AI systems are built on data-residency-compliant UAE cloud infrastructure, fully aligned with the UAE National AI Strategy 2031 and the Emirates Digital Authority's standards for secure public-service automation.

70%

Queries Resolved Without Human Agent

<5min

Average Status Delivery Time

100%

Arabic & English Coverage

24/7

Citizen Service Availability

Multilingual Citizen Inquiry Triage

Deploy bilingual (Arabic/English) AI chatbots on your website, WhatsApp Business, or government portal. The system classifies incoming queries (visa, license, permits, complaints), answers common questions autonomously using your official knowledge base, and routes complex cases to the correct department with full context.

Application Status & Document Notifications

Integrate with your back-office case management systems. When an application status changes—approved, pending further docs, or rejected—automatically notify the citizen via WhatsApp with a clear, bilingual explanation and the exact next steps required.

Automated Document Collection Portal

Replace fragmented email chains with a structured, AI-guided document submission flow. Citizens submit required documents through a secure WhatsApp chat or web link. Files are classified, validated for completeness, and instantly uploaded to the relevant case file.

Internal Workflow & Department Routing

Automate inter-departmental request routing. When a citizen filing requires approval from multiple departments, the system creates, routes, and tracks the internal workflow—sending automated reminders to approvers to prevent SLA breaches.

Ready to Deploy

Get a Bespoke Architecture Proposal.

Tell us your operational bottleneck. We'll respond within 24 hours with a tailored automation blueprint—no templates, no guesswork.

Book a Strategy Call